Busuu Premium Plus - Official Personal Upgrade

1. Important Notes

• Product Type: Upgrade Premium Plus directly on the customer's personal account (Email).
• Upgrade Method: Empire Tech will send an Invitation to join a learning plan or perform a direct activation login (instructions provided upon order).
• Learning Data: All your learning progress, vocabulary, and previous levels are kept 100% intact.

Important Warnings:

• Please provide the exact Email registered with Busuu (or a new Email).
• If upgrading via joining a class/group (Plan for Education/Family), please do not voluntarily leave the group to avoid losing the Plus plan.
• Personal account upgrade ensures privacy and security.

2. Product Details

Empire Tech introduces the Busuu Premium Plus 1 Year Upgrade – The language learning app rated as the most effective for real-world communication. Unlike Duolingo which focuses on "gamified learning", Busuu focuses on structured grammar and communication skills with a community of over 120 million native speakers.

Uses and Benefits:

• Learn 12 Languages: Unlock all courses: English, Japanese, Korean, Chinese, French, German, Spanish, Italian, Russian, Portuguese, Polish, Turkish.
• Feedback from Locals: Write or speak paragraphs and send them to the native speaker community for correction. This is the "killer feature" that helps you learn natural phrasing.
• Study Plan: AI designs a personalized route based on your goals (e.g., travel, exams) and your daily availability.
• McGraw-Hill Certificates: Receive official certificates from the prestigious McGraw-Hill Education upon completing levels (A1, A2, B1, B2).

Key Features:

• Offline Mode: Download lessons to your device to study anytime, anywhere without Internet.
• Smart Review: The system automatically reminds you of vocabulary you often forget (Vocabulary Trainer).
• In-depth Grammar: Grammar lessons are explained thoroughly and are easy to understand.

Delivery Process (Empire Tech):

• Step 1: Place an order and pay on the Empire Tech website.
• Step 2: Provide your Busuu account Email.
• Step 3: Empire Tech proceeds with the upgrade (Send invite mail or direct activation).
• Step 4: Customer checks "Premium Plus" status on the app and starts learning.

Processing Time:

• 15 – 30 minutes during business hours.

3. Subscription & Features

• Account Type: Busuu Premium Plus (Highest Tier).
• Duration: Based on the purchased option (1 Year).

Benefit Comparison:

4. Warranty Policy

Warranty Duration: Depends on the selected package, please check the information on the website and in the confirmation email sent upon ordering.

Policy:

• Re-upgrade/Compensate time if the plan is lost OR
• Refund based on unused time (e.g., 12-month package used for 3 months with error → 75% refund).

Disclaimer:

Customer voluntarily leaves the learning group (Team/Class) that Empire Tech invited them to. Customer violates Busuu's community rules (posting inappropriate content during social interaction). Global Busuu system errors (server maintenance).

5. FAQ

1. Can I learn multiple languages at the same time? Yes. With Premium Plus, you can switch between 12 languages anytime (e.g., study English in the morning, Chinese in the afternoon).

2. What is the value of the Busuu certificate? The McGraw-Hill certificate on Busuu confirms you have completed the corresponding level according to the Common European Framework of Reference (CEFR). While it doesn't replace IELTS or TOEIC, it is valuable to add to your LinkedIn profile or CV to prove self-learning ability.

3. Does Busuu teach Vietnamese? No. Busuu is for learning international languages. However, the app interface fully supports Vietnamese, making it very easy to use.

4. How does the "Feedback from Locals" feature work? After each lesson, you will have a writing or speaking exercise. Your submission will be sent to Native Speakers in the Busuu community. They will correct spelling, and grammar, and suggest more natural word usage for you.

5. I am using the Free version, will upgrading lose data? No. Your account simply changes status from Free to Premium Plus. All badges, scores, and learned lessons remain intact.

6. Do I need to Fake IP to study? No. Busuu works extremely well and stably in Vietnam.

7. Can I download videos in Offline mode? Offline mode allows downloading lesson content (vocabulary, grammar, exercises) to your device.

8. Can I use it on computer and phone? Yes. The Busuu account syncs across all devices (Web, iOS, Android). You can finish studying on the computer and continue on your phone.

9. How is Busuu different from Duolingo? Duolingo learns via Gamification, with lots of repetition, suitable for beginners or casual learners. Busuu is more structured, with clear grammar explanations and real human interaction, suitable for those wanting to learn seriously for communication.

10. How does Empire Tech warrant? We provide a full 1-year warranty. If the account loses the Plus plan, just report it, and we will handle it immediately.